Certification info
What you receive, and when
Clear expectations before you book: what proof of completion you get, how long your class runs, what happens after it ends, and how to access or replace your proof later.
Setup needed: Credential details are unconfirmed drafts
Helping Hands has not yet published a confirmed credential name, issuing organization, or validity period on this site, so this page does not claim one. The exact credential you receive depends on the course and the training-center authorization Helping Hands teaches under, and it must be confirmed before launch.
If your employer, school, or licensing board requires a specific credential, ask us first and we will confirm whether the class matches before you pay.
Fields to fill in: src/lib/certification.ts.
What participants receive
Every participant who attends the full session and completes the hands-on skills check receives written proof of course completion. Attendance alone is not enough — the skills check is part of the class, and your instructor will keep working with you until you can perform the steps.
Credential name
[Credential name — to be confirmed]
Issuing organization
[Issuing organization — to be confirmed]
Validity period
[Validity period — to be confirmed]
Format of proof
Digital card or certificate you can download, save, and share
What we can say honestly today:
- You will receive written proof that you completed the course and skills check.
- Your proof will name the course, the date, and the instructor who conducted the skills check.
- Whether that proof satisfies a specific employer, school, or licensing requirement depends on the credential — ask us and we will confirm in writing before you book.
Expected training duration
Times below include instruction, hands-on practice, breaks, and the skills check. Larger groups run longer because everyone practices — no one watches from the back.
| Course / package | Expected duration | Skills check | Notes |
|---|---|---|---|
| Individual Mobile Certification | About 2–3 hours | Included, at the end | 1–3 learners. Pace adjusts to the group. |
| Workplace / Team Training | About 3 hours | Included, rotating in small groups | 5–20 learners. Longer for larger teams. |
| Corporate CPR Training | 3–4 hours per session | Included per session | Multi-session and multi-shift schedules available. |
| Group CPR for Schools & Organizations | 2–4 hours depending on headcount | Included, in rotations | Can be split across periods, services, or meeting nights. |
| Community & Faith Group Training | 2–4 hours depending on group size | Included, in rotations | 10–40 learners. |
| Renewal / Refresher | About 90 minutes | Included | For learners whose current proof is expiring. |
Editable Durations are drafts — confirm each one against the final course outline.
What happens after the class
- 1
Skills check on class day
Before your session ends, your instructor confirms you can perform compressions, breaths, choking relief, and AED use. There is no written exam surprise — you practice until the check is comfortable.
- 2
Completion is recorded
Your instructor records who completed the class and submits the roster. Group bookings get a completion summary for the organization's records.
- 3
Proof of completion is issued
Typically within a few business days of your class. You receive it by email at the address on your registration. EDITABLE — confirm the exact issuance timeline and format before launch.
- 4
You save and share it
Download it, keep a copy in your files, and forward it to an employer, school, or licensing board as needed.
- 5
Renewal reminder
Before your proof expires we send a reminder with a link to book a Renewal / Refresher session — again on your own schedule.
When and how your proof is issued
- Timing
- Typically within a few business days of your class. Editable
- Delivery
- Sent by email to the address on your registration, as part of the completion follow-up message. Group bookings can have copies sent to the organizer as well.
- If something is wrong
- A misspelled name, a wrong email, or a missing copy is a quick fix — contact us and we will correct and re-issue it.
Setup needed: Automated issuance emails need an email service
Until an email service (Resend or SendGrid) is connected, completion follow-ups are sent by hand from Th3helpinghands@gmail.com. Nothing on this site sends email automatically yet.
Accessing, sharing, and replacing your proof
Emailed to you
Your proof of completion arrives at the email address on your registration. Check spam/promotions if you do not see it.
Download and save
The message includes a downloadable copy. Save it somewhere you can find later — a phone album, cloud drive, or printed copy in your files.
Share with an employer or school
Forward the file, or share the download link. If your employer needs verification directly from us, ask and we will supply confirmation of your completion.
Lost it? Request a replacement
Contact us with your name, class date, and approximate location and we will re-issue your copy. EDITABLE — confirm whether a replacement fee applies.
Need a replacement or a verification letter?
Send your name, the class date, and where the class was held. We will locate your completion record and re-issue your proof.
Setup needed: Self-service proof download needs a records system
There is no participant login or self-service download portal on this site yet. Proof is issued and re-issued by email. If self-service access is wanted later, it needs a registration database plus participant accounts — tell us and we will scope it.